WristPilot — Support
Setup takes about a minute. If something is not behaving, the fixes below cover almost everything — most of them are deliberate limits of the product rather than faults.
Getting started
- 1
Install the agent on your computer
The watch and phone produce the input; the agent on your computer applies it to the system. Without it there is nothing to drive.
- 2
Open the app on your phone or watch
The app looks for computers running the agent nearby and lists them by name. You never type an IP address.
- 3
Enter the six-digit code
The code appears on the computer screen. It is valid for two minutes and is cancelled after five wrong attempts. You are asked once; after that the devices know each other.
If something is not working
The app does not find my computer
Check that the agent is running on the computer and that both devices are on the same network. On first launch the phone and watch ask for local network permission — if you declined it, the app cannot see anything; grant it from the system settings.
The cursor stops when I lower my arm
This is watchOS, not a fault: it suspends the app when your wrist goes down. For long sessions set Settings → Display → Wake Duration to 70 seconds on the watch.
Double Tap does nothing
Double Tap needs watchOS 11 and a Series 9 / Ultra 2 or newer. On older watches the on-screen Click button does the same job.
“The computer’s identity has changed” warning
At first pairing the app records the computer’s certificate fingerprint and refuses a machine that later presents a different one. If you reinstalled the agent or changed computers, this is expected: reset the pairing on both sides and pair again. If you did neither, do not connect.
The cursor drifts or feels jumpy
Lower the sensitivity in the app (Precise 0.4× / Normal 1× / Fast 2×, or anywhere between 0.25× and 3×). Axes can also be inverted separately, which helps if you wear the watch on the other wrist.
I want to remove everything
Reset pairing on the device, or Settings → Security → Reset in the desktop app, deletes the stored key. Removing the app deletes everything it held. Nothing is stored anywhere else — there is no account and no server.
What you need
The app runs on the devices you already carry:
- Apple Watch with watchOS 11 or newer (Double Tap: Series 9 / Ultra 2 and newer)
- iPhone with iOS 16 or newer
- A computer running the agent: macOS 13 or newer
- Both devices on the same local network, or a direct Bluetooth LE link
Still stuck?
Write to us and describe what you see — the device, the version, and what happened just before: hello@wristpilot.app